Legal notice
Legal Notice
Welcome to the official website of Orvelaro at orvelaro.com. This Legal Notice applies to your access to, browsing of, and use of our website, as well as activities and transactions conducted through the website.
Website Operator Information
The website is operated by:
BRAND: Orvelaro
LEGAL COMPANY NAME: Wuhan Pengzhengsha Trading Co., Ltd.
OWNER / REPRESENTATIVE: Sha Zhipeng
CUSTOMER SUPPORT EMAIL: [email protected]
SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
WEBSITE: orvelaro.com
BUSINESS ADDRESS: Room A458, 2011, Qiaoya International Plaza, Yu Mu Village, Daqiao New District Office, Jiangxia District, Wuhan, Hubei, China (Resident at Whale Factory Incubator)
Website Content
Orvelaro focuses on providing practical home care, cleaning, organization, and everyday living products while continuously improving our website content, product information, and shopping experience.
We make reasonable efforts to keep product information, images, prices, specifications, and other website content clear and accurate. However, certain information may change due to product updates, availability, inventory changes, image display differences, or other circumstances.
If obvious errors or omissions are identified on the website, we may make reasonable corrections or updates as appropriate.
Product and Pricing Information
Product prices, descriptions, images, specifications, available options, and inventory information displayed on the website may be adjusted from time to time.
If product information or pricing contains an obvious error caused by a technical issue, input error, or other circumstance, we may correct the relevant information and handle affected orders based on the specific situation.
The final applicable product price and any relevant charges will be shown during the checkout process.
Use of the Website
You should access and use the website in a reasonable and lawful manner and in a way that does not interfere with the normal use of the website by other customers.
Unless properly authorized, you may not reproduce, modify, publish, distribute, or commercially use website content without permission. You may also not use the website in a manner that may interfere with its normal operation or negatively affect the experience of other customers.
Intellectual Property
The text, images, graphics, logos, brand names, page designs, and other content available on this website are provided in connection with Orvelaro and its services.
Unless permitted by applicable requirements or properly authorized, individuals and organizations may not reproduce, modify, distribute, publish, or otherwise use such content without permission.
The Orvelaro brand name and related marks may not be used in a manner that could create confusion regarding their source, affiliation, or ownership.
Third-Party Services
Our website may use third-party services for payment processing, ecommerce functions, shipping, analytics, website functionality, and other related services.
Third-party services may operate according to their own terms and privacy practices. When using certain features or services, you may also be required to comply with the applicable rules of those third parties.
Website Availability
We make reasonable efforts to maintain the availability and normal operation of our website. However, temporary interruptions may occur due to maintenance, technical issues, network conditions, service-provider issues, or other circumstances.
Where reasonably necessary, we may modify, suspend, or update certain website content, functions, or services.
External Circumstances
Certain services may be affected by shipping delays, transportation conditions, customs procedures, network services, system failures, weather conditions, or other circumstances beyond our reasonable control.
We will provide reasonable assistance regarding delays or interruptions caused by such external circumstances where appropriate.
Related Policies
This Legal Notice should be read together with other relevant policies and documents available on the website, including:
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Terms of Service
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Privacy Policy
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Shipping Policy
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Return & Refund Policy
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Payment Policy
Different policies may provide more detailed information regarding specific services, transactions, or customer requests.
Contact Us
If you have any questions about this Legal Notice, website content, product information, or related services, please contact us:
CUSTOMER SUPPORT EMAIL: [email protected]
SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
We will review your inquiry based on the information provided and provide appropriate assistance where applicable.
This Legal Notice may be reasonably adjusted from time to time to reflect changes to our website, services, or business operations.