Terms & Conditions
Welcome to Orvelaro. These Terms & Conditions (“Terms”) govern your access to and use of our website orvelaro.com and all purchases made through our site. By browsing, accessing this website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.
About Us
This website is operated by Orvelaro, owned and operated by Wuhan Pengzhengsha Trading Co., Ltd.
Website Use
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to misuse our site, interfere with its functionality, or attempt to gain unauthorised access to our systems. All content on orvelaro.com including text, images, logos and product descriptions is the intellectual property of Orvelaro and may not be copied, reproduced or redistributed without our written permission.
Order & Acceptance
When you submit an order, you are making an offer to purchase goods. We reserve the right to accept or decline any order for reasons including stock shortages, pricing errors, suspected fraud or invalid shipping information. We will confirm your order once payment is successfully received. Contract of sale is formed only when we send your order shipment confirmation.
Pricing & Payment
All product prices displayed on our website are subject to change without prior notice. Prices do not include international import duties, taxes or customs fees, which are the responsibility of the buyer. Payment must be completed at checkout using supported payment methods. If payment cannot be authorised, we reserve the right to cancel your order.
Product Information
We strive to ensure product descriptions, images and specifications are accurate. However, slight colour variations due to different screen displays or minor measurement differences may exist and do not constitute product defects. We do not warrant that all product information is completely error-free.
Shipping, Returns & Refunds
Shipping, delivery timelines, return eligibility and refund procedures are governed by our separate Shipping Policy and Return Policy, which form part of these Terms. Please review these policies before placing your order.
Limitation of Liability
Orvelaro and Wuhan Pengzhengsha Trading Co., Ltd. shall not be liable for any indirect, incidental, consequential or special damages arising from your use of our website or purchased products. Our total liability under any circumstance will not exceed the total amount you paid for your specific order.
Third-Party Links
Our website may contain links to external third-party websites. We do not control and are not responsible for the content, privacy policies or practices of those external sites. Visiting any third-party links is at your own risk.
Disclaimer
Our website and products are provided “as available” without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free website access.
Policy Amendments
We reserve the right to update or modify these Terms at any time. Changes will take effect once published on this page. Your continued use of our website after updates means you accept the revised Terms.
Governing Law
These Terms shall be governed by the laws of the People’s Republic of China. Any disputes will be resolved through friendly negotiation first; if negotiation fails, disputes shall be submitted to the courts located in Wuhan, Hubei, China.
Contact Information
Brand: Orvelaro
Company: Wuhan Pengzhengsha Trading Co., Ltd.
Support Email: [email protected]
Business Address: Room A458, 2011, Qiaoya International Plaza, Yu Mu Village, Daqiao New District Office, Jiangxia District, Wuhan, Hubei, China (Resident at Whale Factory Incubator)
If you have any questions regarding these Terms & Conditions, please contact our customer service team during support hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8).