Contact us

We’re happy to assist you with any questions, order inquiries or product support. Feel free to reach out to our customer service team.

Contact Information

Email: [email protected]

Support Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Brand: Orvelaro

Company: Wuhan Pengzhengsha Trading Co., Ltd.

Business Address: Room A458, 2011, Qiaoya International Plaza, Yu Mu Village, Daqiao New District Office, Jiangxia District, Wuhan, Hubei, China (Resident at Whale Factory Incubator)

What We Can Help With

  • Product information & specification questions
  • Order tracking, shipping and delivery enquiries
  • Returns, refunds and after-sales support
  • General feedback and suggestions

Please allow us 24–48 business hours to reply to your email. We will get back to you as soon as possible.